If your system is running in MS-DOS mode, refer to the section on the autoexec.bat and config.sys. If your file system is running in MS-DOS mode, it is likely that MS-DOS drivers are loading and causing your issues.
Additional information about Device Manager is on our Device Manager page.
Incompatibility, corrupt or damaged driverĭrivers loaded for any hardware device that are incompatible, corrupt or damaged can cause the computer to lockup when shutting down. After rebooting your computer, all the programs or TSRs you End Task are automatically loaded again.